Refund Policy

We want you to love your purchase. We will work hard to correct any problems that may arise. We have a 30-day return policy, which means you have 30 days after receiving your item to inspect your artwork, hang it, and decide if it is a good fit for your space. To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.

DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

NON-RETURNABLE ITEMS
Unfortunately, we cannot accept returns on sale items or gift cards.

EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we will process the exchange of the new item.

REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded through your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

*Returns and Exchanges will be subject to shipping costs. When refund is required, the cost of the artwork will be 100% refunded.

Still have questions about returns & exchanges? Contact us at support@studiog7.com or call 1(800)594-9606.